Privacy Policy — Loan Assure Pty

Last Updated:

Company Name: Loan Assure Pty
ABN: 49 369 330 130
Website: www.loanassurepty.com
Email: info@loanassurepty.com

Loan Assure Pty (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

1.1 Personal Information

We may collect personal details such as:

  • Full name
  • Email address
  • Phone number
  • Residential address
  • Date of birth
  • Identification documents (e.g., driver’s licence, passport)
  • Employment information
  • Financial details related to your loan application
  • Bank account details for verification or repayment

1.2 Non-Personal Information

This includes:

  • IP address
  • Browser type
  • Device information
  • Cookies and tracking data
  • Pages viewed and website usage

2. How We Collect Your Information

We collect information when:

  • You submit a loan application
  • You complete any form on our website
  • You contact us via phone or email
  • You subscribe to newsletters or updates
  • You browse or interact with our website

We may also collect information from:

  • Credit reporting bodies (with your consent)
  • Public databases
  • Trusted third-party service providers

3. How We Use Your Information

Your personal information may be used to:

  • Process and assess your loan application
  • Verify your identity
  • Improve our website and customer experience
  • Provide financial products or recommendations
  • Respond to enquiries and provide customer support
  • Meet legal and regulatory requirements
  • Prevent fraud or unauthorised use

4. Disclosure of Information

We may disclose your information to:

  • Credit reporting agencies
  • Lenders and financial institutions assisting with your application
  • Identity verification providers
  • IT and website service providers
  • Government or regulatory authorities
  • Any third party authorised by you

We do not sell or trade your personal information.

5. Overseas Disclosure

Some service providers we work with may be located outside Australia. We take reasonable steps to ensure your data is handled securely and complies with Australian privacy laws.

6. Cookies & Tracking

Our website uses cookies to improve functionality, enhance user experience, and analyse performance. You can disable cookies in your browser, though some website features may not operate correctly.

7. Data Security

We take reasonable steps to protect your information against loss, misuse, unauthorised access, modification, or disclosure using secure servers, encryption, and restricted access protocols.

8. Accessing & Updating Your Information

You may request access to or correction of your personal information at any time.

To make a request, email us at: info@loanassurepty.com

We may require identity verification before releasing information.

9. Data Retention

We retain personal information only as long as necessary to fulfil legal, regulatory, and business purposes. After this period, data is destroyed or anonymised securely.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privac